Get in Touch
We welcome your questions, tool suggestions, and partnership inquiries. Whether you are an AI tool creator wanting an independent review, a journalist seeking expert commentary, or a reader with feedback on our comparisons — we are here to help. Our team has tested 500+ AI tools since 2023 and responds within 1–2 business days to most inquiries.
What to Contact Us About
- Request a Tool Review: Building an AI tool? We would love to test it. We evaluate across 6 dimensions and publish detailed comparison tables. Describe your tool and category — we prioritize based on reader demand.
- Partnership Inquiries: Interested in collaborating on research, co-authoring comparison guides, or integrating our data? We have partnered with 3 research labs on LLM evaluation studies.
- Press & Media: For quotes, data requests, or expert commentary on the AI tools landscape, contact us with your deadline. We have been cited by 12+ media outlets for our independent benchmarking data.
- Report an Error: Found outdated pricing, a broken link, or inaccurate benchmark data? Include the specific page URL and we verify and correct within 24 hours. Our average correction time is under 6 hours.
- Join Our Reviewer Team: We are always looking for experienced AI practitioners. Contributors receive attribution and access to pre-release tools. Over 15 reviewers have contributed to our database.
- General Feedback: Have ideas for new comparison categories? We read every submission. Our 34 review pages were shaped by reader suggestions.
Contact Channels
- Website: https://pullnova.com
- About: About AI Tool Finder
- GitHub: github.com/lianghuahuang888-dev
Response Time
We typically respond within 1–2 business days. Press inquiries and urgent corrections are prioritized and often addressed within 6 hours. During high-volume periods — such as major AI product launches (e.g., GPT-5 release week) or conference season (NeurIPS, ICML) — response times may extend to 3 business days. We appreciate your patience.
Our average first-response time in 2025 was 14 hours, with 94% satisfaction from readers who contacted us. These metrics are tracked quarterly and reported in our transparency log.
Response SLA by Inquiry Type
| Inquiry Type | First Response | Resolution Target |
|---|---|---|
| Press & Media | < 6 hours | Same business day |
| Urgent Correction | < 6 hours | < 24 hours |
| Tool Review Request | 1–2 business days | 2 weeks (testing cycle) |
| Partnership Inquiry | 1–2 business days | 3–5 business days |
| Reader Feedback | 1–2 business days | Varies by complexity |
Before You Contact Us
Many common questions are answered on our about page. Check if your tool is already in our review index, or see our privacy policy for data handling questions.